Andersens was founded in the late 1950s in the town of Gatton, just west of Brisbane. Perhaps it is our country roots, but from the beginning, Andersens has always maintained that our customers are our livelihood and we are therefore 100% committed to ensuring that their satisfaction comes first.
Andersens was founded on the principles of honesty, integrity and respect in all aspects of the business – a philosophy which is still paramount today, and which, combined with our professional, leading-edge business operating systems and practices, has earned us the reputation of being ‘the respected name in floor coverings’ for over 50 years.
Andersens takes pride in supplying our customers with a superior product range and is continually sourcing quality brands to add to our comprehensive range. Many products and product ranges are developed exclusively for Andersens by Australia’s leading flooring manufacturers, which is one of the many compelling reasons customers make Andersens their first choice in flooring.
Andersens understand that customers want fast, professional service and so we ensure that all requests, no matter how large or small, are handled with a sense of urgency and efficiency. Our large, centralised warehousing facility allows us to have large volumes of stock readily available at all times, so our customers can be assured that in most instances we can supply, deliver and install their new floorings with minimal turnaround time.
In line with changing market trends, Andersens has expanded its range of flooring products from carpet and vinyl flooring to include timber, timber laminates, bamboo, tiles and most recently, window furnishings. Every type of floor covering and budget is catered for, making Andersens a genuine one-stop flooring retailer.
And our commitment to service doesn’t stop once the sale is over and the product installed. Andersens offers a number of exclusive service and installation guarantees to ensure the satisfaction of our customers, and also provides ongoing maintenance and care advice.
This high standard of service and ongoing commitment to our customers means that Andersens is the preferred choice for floor coverings, both for first time customers referred to us by others, and repeat clients who appreciate our old-fashioned service principles.
For more information on our service and installation guarantees, call us on 1800 016 016 (toll free).